Replacing a stolen TV or a burgled piece of jewellery is rarely cheap, and on a fixed income the bill stings harder. Recent Quashed analysis covered in the New Zealand media has shown Kiwis aged 61-plus have seen their general insurance premiums rise 35% in three years, the steepest jump of any age group.
Quashed founder and CEO Justin Lim, who spent around seven years working at two of New Zealand's largest banks before launching Quashed in 2020, told interest.co.nz that older Kiwis "are paying a loyalty tax for sticking with their provider" for too long. Here is what the latest cost data shows, what to review in a senior-friendly contents policy, and how to compare insurers in a couple of minutes with a free Quashed Market Scan.

The average contents insurance premium in New Zealand sits at $804 a year (about $67 a month) in Q1 2026, according to the latest Quashed Index. That is down 3% on Q1 2025, the first sustained year-on-year decline we have seen in a long time. The bigger picture is less rosy though: contents premiums are still 17% higher than they were in Q1 2023, and the 61-plus age group has seen the steepest three-year insurance increase of any age group we track, up $1,316 (or 35%) across their combined car, house and contents cover.
Drilling deeper into the data, our analysis of customers in each age bracket shows the divide is widening. Over-60s now pay an average of $5,106 a year for general insurance (a 35% three-year jump), while Kiwis aged 51 to 60 pay an average $5,111 a year (a 28% three-year jump). By contrast, customers aged 25 to 30 actually saw their premiums dip slightly year-on-year, down 0.5% (a $26 drop). The pattern points to a loyalty premium quietly building up over time for customers who stay with the same insurer year after year.
The takeaway for seniors? Prices coming down by a few dollars does not change the fact that you are paying significantly more than three years ago, so comparing insurers and finding the cheapest cover for your needs matters more than ever.

Where you live also makes a difference. The Q1 2026 regional breakdown:
Region | Yearly cost | Monthly cost |
National | $804 | $67 |
Auckland | $676 | $56 |
Canterbury | $790 | $66 |
Wellington | $995 | $83 |
Wellingtonians face the highest contents premiums in the country, largely reflecting earthquake risk, while Aucklanders pay the least. If you are based in Wellington, comparing insurers carries even more upside than the national average suggests.
Premium movements are only half the story. The other half is what they mean for senior households already squeezed by every other rising cost. Independent research from the Retirement Commission Te Ara Ahunga Ora surveyed more than 1,450 over-65s and found:
37% say their financial situation has worsened over the past two years.
46% have reduced social interactions or activities that matter to them.
28% are buying less food.
26% are putting off medical treatment.
39% say they are completely reliant on NZ Super for their income.
For context, a single senior living alone on the standard 'M' tax code receives around $555 per week after tax from NZ Super as of 1 April 2026, or roughly $28,868 a year. On that income, the average contents premium represents around 3% of annual take-home pay before you have paid a cent for power, food or rates. With so many seniors already cutting back on essentials, finding the right cover at the right price is no longer a nice-to-have, it is a necessity.
Spotlight: on a live Quashed Market Scan for a 65-year-old in Auckland (preferred sum insured $50,000, preferred excess $500), AMP came back as the cheapest option at $45.37 a month, or roughly $544 a year. AMP has been part of New Zealand's financial services landscape since 1854, and its contents insurance is underwritten by Vero Insurance New Zealand, which carries an AA- (Very Strong) financial strength rating from S&P Global Ratings, so the saving does not come at the expense of an unfamiliar provider..

The Everyday Contents policy on AMP covers the day-to-day risks that matter most for a senior household:
Theft, fire, natural disaster and burglary cover as standard, with cover anywhere in New Zealand.
$2 million liability cover if you are held responsible for accidental damage to someone else's property or injury to others.
Keys and lock replacement if your house keys are lost or stolen.
Artwork cover up to $10,000 per item (and $50,000 in total), which can matter if you have built up a collection over the years.
Temporary accommodation cover up to 10% of your sum insured if your home becomes uninhabitable after an insured event, plus separate storage cost cover.
14 days of automatic cover when moving home, useful if you are downsizing or moving into a retirement village.
Spoiled food cover up to $500 (excess-free) if your fridge or freezer fails due to an insured event.
Illegal credit or debit card use up to $1,000 (excess-free), a useful inclusion as card fraud targeting older Kiwis continues to rise.
AMP's headline price reflects an Everyday Contents (limited) policy, so it pays to know where the trade-offs are:
Accidental damage is an optional add-on, not standard. If you want cover for dropped phones, knocked-over TVs or spilled wine on the carpet, you will need to add it (and the premium will rise).
Gradual damage from hidden water leaks is not covered. Standard exclusions like wear and tear apply.
Cash cover is capped at $500, which is in line with most insurers but worth knowing if you keep more cash at home.
AMP came up as cheapest on this particular scan, for this particular age, location, sum insured and excess. Run your own Quashed Market Scan to see the cheapest contents policy for your circumstances, because the cheapest option changes depending on where you live, what you want covered and the excess you are comfortable with.
Yes, and arguably more so when every dollar counts. Replacing your belongings out of pocket after a burglary, a kitchen fire or a burst pipe could wipe out months of careful budgeting. Here is why we think contents cover earns its place in a senior household budget:
Theft protection. New Zealand Police recorded 58,460 burglaries in 2025 alone, the equivalent of roughly 160 every day. Contents insurance is the cover that pays out when your belongings are stolen, so it helps you replace what is taken rather than absorbing the full cost yourself.
Accidental damage cover. A dropped iPad, a knocked-over TV courtesy of the grandkids or a spilled glass of red on the carpet can all run into hundreds or thousands of dollars to put right. Many contents policies cover accidental damage as standard, though some insurers offer it as an optional add-on. Either way, this is cover you only get under a contents policy, not a house policy.
Financial security. Rather than dipping into hard-earned savings or KiwiSaver, contents insurance lets you keep your nest egg intact for the things it was meant for, like helping the grandkids, travel or aged care planning.
Want to see how your existing policy stacks up? You can run a free Quashed Market Scan in around two minutes and see real-time quotes from multiple insurers, side by side.

A senior-friendly contents policy is not just the cheapest one on the page. The cheapest cover on the wrong features can leave you out of pocket at claim time. Here is what we recommend you review before signing or renewing:
Replacement value vs indemnity value. Replacement (or 'new for old') cover pays to buy a brand-new equivalent item if yours is destroyed or stolen. Indemnity cover only pays the current second-hand value. For a senior household with older furniture and appliances, the gap can be huge.
Sum insured. This is the maximum your insurer will pay if everything is lost in one event. Walk through your home room by room and add up what you would need to replace at today's prices. Our contents insurance calculator makes that simple.
Accidental damage cover. Not always standard. Check whether dropped phones, knocked-over TVs and spilled red wine on the carpet are covered, or whether they need a separate add-on.
Limits on high-value items. Jewellery, watches, artworks and antiques usually have a per-item payout cap unless you specify them. If you have a treasured engagement ring or a piece of family silver, ask whether it needs to be listed separately.
Common exclusions. Standard policies typically exclude wear and tear (a faded couch or threadbare carpet), pre-existing damage from before the policy started, and any item not listed separately when it should be. Read the wording so there are no surprises at claim time.
Excess and how it affects price. Your excess is what you pay out of pocket if you claim. A higher excess generally means a lower premium, but only set it at a level you could comfortably afford tomorrow.

Before shopping for the cheapest policy, it helps to know what you are actually buying. These five facts come up time and again at claim time, and getting them right upfront saves real money and stress.
House insurance covers the building (walls, roof, fixtures). Contents insurance covers the things you would take with you if you moved (furniture, electronics, appliances, clothes, jewellery, kitchenware). If you rent or live in a retirement village, you typically only need contents insurance because the building is the landlord's or the village's responsibility.
Replacement (or 'new for old') cover pays to buy a brand-new equivalent item if yours is destroyed or stolen. Indemnity cover only pays the current second-hand value, which can be a fraction of what you originally paid. For a senior household with older furniture and appliances, the gap can be significant. Check the policy wording before you sign.
The sum insured is the most your insurer will pay if everything in your home is destroyed in a single event. Underestimate it and you could be left short at claim time. Our contents insurance calculator walks you through a room-by-room estimate at today's replacement cost.
Jewellery, watches, artworks, antiques and collectables typically have a per-item cap built into the standard policy (often $1,000 to $5,000 depending on the insurer). If you own a treasured engagement ring, a piece of family silver or an artwork worth more than the standard cap, list it separately on your policy with a valuation. Otherwise, a single claim may pay out far less than the item is worth.
In Q1 2026, 76% of Quashed Market Scan users found a cheaper contents policy than their existing one, with average savings of $275 a year. Loyalty does not pay in insurance, and shopping around at renewal is the single most effective way to find the cheapest cover for your needs. You can start a free Quashed Market Scan in about two minutes.

A claim feels overwhelming in the moment, but the steps are straightforward. The guidance below follows Fire and Emergency NZ's official "what to do after a fire" advice and applies broadly to fires, floods, burst pipes, burglaries and accidental damage.
1. Make sure everyone is safe. If there is a fire, gas leak, flood or anyone is hurt, leave the property and call 111. Ask for Fire, Ambulance or Police as needed. FENZ is clear that you should not re-enter a fire-damaged home until emergency services confirm it is safe, because of risks like toxic smoke residue, unstable structures and damaged electrical or gas supplies.
2. Stop further damage where you safely can. Once the immediate danger has passed, simple steps like turning the water off at the toby for a burst pipe, or arranging a tradesperson to board up a broken window, can prevent further loss. Keep receipts for any urgent work, as insurers generally reimburse reasonable mitigation costs.
3. Call your insurer as soon as possible. FENZ specifically recommends this as your next step after a fire, and it applies to any contents claim. Your insurer will walk you through how to secure your home, what to document, what they will pay for upfront (like temporary accommodation), and what not to touch. You can usually start a claim by phone, online or through the insurer's app.
4. Do not remove or throw away damaged items. This is one of the most common mistakes that costs people money. FENZ explicitly warns not to remove items from the property or dispose of damaged belongings until you have spoken to your insurer. The assessor will usually need to see them.
5. Report theft or vandalism to Police. For burglary or wilful damage, your insurer will ask for a Police event number. Call 105 (non-emergency) or 111 if a crime is in progress.
6. Document everything for the claim. Take photos of damaged items, write a list of what was lost or damaged, and gather any receipts, proof of purchase or valuations (especially for jewellery or art). Make a note of any events leading up to the incident, as your insurer may ask.
7. Keep receipts for emergency expenses. FENZ recommends keeping receipts for things like temporary accommodation, replacement clothes, medication and glasses. These are commonly reimbursable under contents policies but only if you can prove them.
8. Check your excess before submitting. Confirm what excess applies to the claim. For small losses just above the excess, weigh up whether claiming is worth a potential premium increase at renewal.
A quick tip from us: keep a simple photo inventory of your home contents on your phone or in the cloud. It takes 10 minutes to walk through each room with the camera open, and it makes a claim far easier to substantiate after the fact.

Average Car, House, and Contents Insurance Cost NZ 2026: the full Q1 2026 Quashed Index, with premiums by region, age and policy type.
Cove Car Insurance NZ Review 2026: Benefits, Costs, and Comparison: an in-depth review of one of the most competitive car insurers on Quashed.
How to Find the Cheapest and Best Car Insurance in NZ: Your 2026 Guide: a companion guide for seniors looking to trim their other major insurance cost.
Quashed vs MoneyHub: Choose the Best NZ Insurance Comparison Tool in 2026: how the two main NZ comparison tools stack up.
Ultimate NZ Guide to House Insurance (2026): Compare & Find the Best and Cheapest Cover: a complete 2026 guide covering sum insured, excess, Natural Hazards Cover and proven ways to lower your premium.
8 Best Free Budgeting Apps in NZ 2026: Including a Review of MyBudgetPal: practical tools to help keep an eye on fixed-income spending.
Even claim-free customers see premiums move because insurers price for wider market risk. Things like inflation, the rising cost of replacing electronics and household goods, weather events and global reinsurance costs all flow through to your annual premium. To pull your premium back, check whether your sum insured is automatically inflated each year, consider lifting your excess to a level you can comfortably afford, and compare insurers regularly using the Quashed Market Scan.
It depends on the insurer. From a live Quashed Market Scan for a 65-year-old, AMP offered accidental damage as an optional add-on rather than as standard cover, while some other insurers on the platform included it by default. The same goes for high-value items: jewellery, laptops, cameras and similar portable valuables often need to be specified separately on your policy with a value, otherwise per-item caps apply. It pays to compare the fine print, not just the headline premium.
In most cases, yes. Raising your excess signals to the insurer that you will absorb smaller losses yourself, which lowers their risk and your premium. The trade-off is that you pay more out of pocket if you do claim, so only choose an excess you could comfortably cover tomorrow if something went wrong. Run the numbers in a Quashed Market Scan to see the impact in real time.
Yes, in most cases. The village insures the building, but your belongings inside the unit are your responsibility. Your Occupation Right Agreement (ORA) sets out the split, and the wording varies between operators, so read it carefully before you decide on cover.
Start by walking through your home room by room and listing what you would need to replace, including furniture, electronics, clothing, jewellery and appliances. The Quashed contents insurance calculator helps you estimate the total value at today's replacement cost (not what you originally paid). Check the policy limits, because high-value items like jewellery, art and collectables often need to be specified separately.

