ANZ Car Insurance NZ 2026: Review, Quote, & Claims Process
ANZ is New Zealand's largest bank by market share, and millions of Kiwis already use it for everyday banking. What many people do not realise is that ANZ also offers car, house, and contents insurance through a product called ANZ Asset Protector, which is underwritten and issued by Vero Insurance New Zealand Limited. ANZ is the distributor; Vero is the insurer behind your policy.
That distinction matters. When you buy ANZ car insurance, the price, the policy wording, and the claims experience are all driven by Vero, one of New Zealand's most established general insurers with an AA- (Very Strong) financial strength rating from S&P Global Ratings. This review breaks down what ANZ car insurance covers, what it costs, how to claim, and whether it offers fair value compared to the wider market.
Already have an ANZ policy or a quote in hand? Run a free Quashed Market Scan to compare it against other NZ insurers in under two minutes.
1. What Does ANZ Car Insurance Cover?
ANZ offers three levels of car insurance, all underwritten by Vero under the ANZ Asset Protector policy wording. Here is what each tier includes.
Comprehensive | Third Party, Fire & Theft | Third Party Only |
Damage to your own car from accidents, collisions, weather events | Not covered | Not covered |
Fire and theft cover (agreed value or market value, as shown on your schedule) | Fire and theft cover (market value) | Not covered |
Legal liability up to $20 million | Legal liability up to $20 million | Legal liability up to $20 million |
Bodily injury liability up to $1 million | Bodily injury liability up to $1 million | Bodily injury liability up to $1 million |
Uninsured motorist cover up to $3,000 | Uninsured motorist cover up to $3,000 | Uninsured motorist cover up to $3,000 |
Windscreen chip repair (no excess). Replacement covered with windscreen excess. | Windscreen not covered as standard. Excess-free windscreen and window glass available as optional extra. | Windscreen not covered as standard. Excess-free windscreen and window glass available as optional extra. |
Optional Extras
Excess-free windscreen and window glass: Available as an optional extra on all three cover levels (comprehensive, TPFT, and third party only). On comprehensive, this upgrades your windscreen replacement cover to be excess-free. On TPFT and third party only, this adds windscreen and window glass cover that is not otherwise included. Contact Vero on 0800 831 123 to add this benefit.
Roadside Assistance: Available as an optional extra on all cover levels. Provides a 24-hour rescue service for breakdowns, flat batteries, empty fuel tanks, and lockouts. Details are provided in a separate agreement.
No claim discount preservation: Available on comprehensive cover. Allows you to have one at-fault claim during your period of insurance without affecting your no claim discount for the following year.
Under-25 driver exclusion: You can choose to exclude drivers under 25 from your policy to reduce your premium.
Key Policy Detail: Agreed Value vs Market Value
On comprehensive cover, your car is insured for an agreed value, which is the maximum payout if your car is written off or stolen. On third party, fire and theft, your car is insured for market value at the time of loss for fire or theft claims only. This is a meaningful difference. If your car depreciates between renewal dates, a market value payout could leave you short.
2. What Does ANZ Car Insurance Cost? Real 2026 Quotes
To give you a realistic picture of ANZ's pricing, we obtained quotes directly from the ANZ/Vero quoting platform in April 2026 for the following profile: 2013 Toyota Aqua (hybrid), Auckland, 30-year-old, clean driving history, $500 excess, and $9,205 sum insured.
Quotes
Cover Level | Annual | Monthly | Fortnightly |
Comprehensive | $1,229.92 | $112.74 | $52.04 |
Third Party, Fire & Theft | $435.78 | $39.95 | $18.44 |
Third Party Only | $230.27 | $21.11 | $9.74 |
Quotes obtained April 2026 from the ANZ/Vero quoting platform. Your premium will vary based on your vehicle, location, driving history, and excess.
What Do These Numbers Tell Us?
For this profile, comprehensive cover is roughly five times the cost of third party only and nearly three times the cost of TPFT. That is a significant jump, so in this case it would be worth asking whether the additional cover justifies the price.
Paying annually also saves money. In this case, the annual comprehensive premium of $1,229.92 saves $122.99 compared to paying monthly ($112.74 x 12 = $1,352.88). That is roughly a 9% discount for paying upfront.
The real question is whether ANZ's pricing is competitive. You can check this by obtaining an online quote from ANZ/Vero and then comparing it to providers on the Quashed Market Scan. Our market scan takes under two minutes and compares your profile against other NZ insurers, so you can see exactly where ANZ sits. If you're already an ANZ customer, simply upload your current policy and we do the legwork for you.
3. How to Get a Quote from ANZ
ANZ car insurance quotes are generated through Vero's quoting platform. There are three ways to get a quote:
Online: You can get a quote online through the ANZ insurance page, which redirects you to Vero's secure quoting site. You do not need to be an existing ANZ banking customer to get an online quote. If you are already an ANZ customer, you can also access quotes through ANZ Internet Banking or the goMoney app.
Phone: Call 0800 269 296 to speak to the ANZ/Vero team. Be ready with your vehicle details (make, model, year, registration), your address, and your driving history.
In-branch: Visit an ANZ branch and ask about car insurance. We recommend calling ahead to make an appointment, to ensure someone is available to assist you.
4. How to Make a Claim
Because ANZ car insurance is underwritten by Vero, all claims are handled by Vero's dedicated ANZ claims team. This is confirmed in both the ANZ Asset Protector policy wording and on ANZ's website. Here is the process:
Step 1: Report the incident. First, ensure everyone is safe. If you suspect a crime has occurred, contact the police. Then contact Vero as soon as possible. You can lodge your claim online at vero.co.nz/anzclaims or call 0800 269 252 (from overseas: +64 9 363 4192).
Step 2: Provide your details. You will need your policy number (found in ANZ Internet Banking or on your policy schedule), details of what happened, information about any other people involved, and any photos or documentation of the damage. If another vehicle was involved, gather their registration number, the driver's name, address, phone number, and insurance details, along with any independent witness contact information.
Step 3: Assessment. Once Vero has all the information they need, they will decide the best way to advance your claim. Your claims consultant will contact you with the outcome and next steps.
Step 4: Pay your excess. If your claim is accepted, you pay your excess contribution either to Vero directly, to the repairer, or Vero deducts it from the claim payout. Vero covers the remainder up to your policy limits. If you need to claim under more than one ANZ policy for loss caused by a single event at the same location, you only pay one excess (the largest applicable).
What Not to Do After an Incident
Do not admit fault or liability to the other party or their insurer. Do not offer to pay for repairs or negotiate with the other party. Do not authorise non-emergency repairs without Vero's approval. Do not dispose of damaged property before Vero confirms you can. Keep any damaged property and give Vero access to inspect it. Delays in reporting can reduce your payout or result in your claim being declined.
Managing Your Policy
You can view your policy details, download certificates, and manage claims through the MyVero self-service portal. For policy changes or questions, call Vero on 0800 831 123.
5. Pros and Cons of ANZ Car Insurance
Pros
Banking and insurance in one place if you are already an ANZ customer
Backed by Vero (AA- S&P rating), one of New Zealand's strongest underwriters
Policy wording meets the WriteMark Plain Language Standard, meaning it is written in clear, tested plain English
Agreed value on comprehensive cover
$3,000 uninsured motorist cover across all three tiers
Excess-free windscreen and window glass available as an optional extra on all three tiers (including third party only)
Vero paid out over 97% of motor, house, and contents claims in the five years to June 2024
Cons
You need to be an existing ANZ customer to buy your policy online. Non-customers can get a quote online, but must contact ANZ by phone or in-branch to purchase
Split process. Once you have bought a policy, all ongoing management (claims, policy changes, questions) goes through Vero's MyVero portal or Vero phone lines, not ANZ
6. Is ANZ Car Insurance Worth It?
ANZ car insurance is a legitimate product backed by one of New Zealand's strongest underwriters. If you already bank with ANZ and value the convenience of managing your insurance alongside your accounts, it is a reasonable option.
That said, convenience does not always equal the best price. ANZ distributes Vero's product through its banking channel, and like any single provider, it is worth checking whether another insurer could offer you better value. The only way to know is to compare.
A free Quashed Market Scan checks your profile against other NZ insurers in under two minutes. Based on our latest Q1 2026 data, Kiwis who compared their comprehensive car insurance through the Quashed Market Scan found a cheaper policy 81% of the time, with average savings of $377 per year. If ANZ is already your best deal, the scan will confirm it. If it is not, you will know exactly how much you could save.
Related Reading
Vero Insurance NZ Review 2026: The Giant Underwriting AMP, ANZ, and Autosure Policies. Who Vero is, which brands it underwrites, and what it means for your policy.
Comprehensive vs Third Party Fire & Theft vs Third Party (Full NZ Breakdown). A clear breakdown of the three cover tiers and when each makes sense.
How to Find the Cheapest and Best Car Insurance in NZ 2026. Data-backed strategies for balancing price and cover quality.
Average Cost of Car, House, and Contents Insurance in New Zealand. The latest Quashed Index data on what Kiwis are paying across all three policy types.
Cheap Car Insurance NZ 2026: Proven Ways to Lower Your Premium. Practical, proven tips to reduce your car insurance costs without cutting essential cover.
Your Guide to Picking Excess. How to balance premium and out-of-pocket risk when choosing your excess amount.
Frequently Asked Questions
Is ANZ car insurance underwritten by Vero?
Yes. All ANZ Asset Protector car insurance policies are underwritten and issued by Vero Insurance New Zealand Limited. ANZ is the distributor. Vero holds an AA- (Very Strong) financial strength rating from S&P Global Ratings.
Can I get an ANZ car insurance quote online without being a customer?
Yes. You can get a quote online through the ANZ insurance page, which redirects to Vero's quoting platform. You do not need an ANZ bank account. You can also call 0800 269 296 or visit an ANZ branch.
Does ANZ car insurance include roadside assistance?
Roadside assistance is available as an optional extra on all cover levels. It is not included by default. Contact Vero on 0800 831 123 to add it to your policy.
How do I make a claim on ANZ car insurance?
Lodge your claim online at vero.co.nz/anzclaims or call Vero on 0800 269 252 (from overseas: +64 9 363 4192). You will need your policy number, incident details, and any supporting photos or documentation. Once Vero has all the information they need, they will decide the best way to advance your claim.
Does ANZ still offer multi-policy discounts on car insurance?
No. As of 1 May 2025, multi-policy discounts are no longer available on ANZ Asset Protector home, contents, or motor vehicle insurance policies.
What is the difference between ANZ car insurance and other Vero-backed brands?
ANZ Asset Protector is one of several products underwritten by Vero. Other Vero-backed brands include AMP and Autosure (car insurance). While the underwriter is the same, the policy wording, pricing, and distribution channels differ between brands. This means you could be quoted different premiums for similar cover depending on which Vero-backed brand you go through. Comparing across providers is the best way to ensure you are getting fair value.
What does ANZ comprehensive car insurance cover that third party does not?
Comprehensive covers accidental loss or damage to your own vehicle (including from accidents, collisions, and weather events), plus fire and theft cover at agreed value or market value. Third party only covers your legal liability to others but does not cover damage to your own vehicle.
How much does ANZ car insurance cost in NZ?
Premiums vary by vehicle, location, driver profile, and excess. As a benchmark, a 2013 Toyota Aqua hybrid in Auckland for a 30-year-old driver with a $500 excess was quoted $1,229.92 per year for comprehensive, $435.78 for third party fire and theft, and $230.27 for third party only (April 2026). Use the free Quashed Market Scan to compare ANZ's pricing against other providers for your specific profile.
