Tower Insurance is one of New Zealand’s most technology-forward insurers. Listed on the NZX and operating exclusively in the New Zealand market, Tower has built its brand around data, digital tools and a pricing model that aims to charge each customer a premium that reflects their individual level of risk. In an industry where many providers still rely on broad rating factors and blanket pricing bands, Tower’s approach stands out — and it creates real winners and losers among Kiwi drivers.
Risk-based pricing is not unique to Tower. Every insurer uses some version of it. But Tower has invested more heavily than most in the technology and data analytics that underpin granular, individualised pricing. The result is a model where your premium can vary significantly depending on where you live, what you drive, how you drive, and dozens of other factors — sometimes in ways that surprise policyholders at renewal time.
This guide explains how Tower’s risk-based pricing works, what it means for specific types of drivers, and how to find out whether Tower is offering you a competitive deal or whether the market has better options. Use the free Quashed Market Scan to compare personalised car insurance quotes from Tower, AMI, State, AA Insurance, Cove and more in under two minutes.

Risk-based pricing is the practice of setting insurance premiums based on the estimated likelihood and cost of a claim for each individual policyholder. Rather than charging everyone in a broad category the same rate, risk-based pricing uses data to differentiate between higher-risk and lower-risk customers — and prices accordingly.
Every insurer in New Zealand uses risk-based pricing to some degree. The difference is in how granular and data-driven that pricing is. Traditional insurers may rely on a relatively small number of rating factors — your age, your vehicle, your suburb and your claims history. Tower has publicly positioned itself as going further, using more data points and more sophisticated modelling to arrive at what it considers a fairer reflection of each customer’s actual risk.
Tower has invested in proprietary technology platforms designed to price risk at a more granular level than many competitors. Key elements of Tower’s approach include address-level location pricing (not just suburb or city), detailed vehicle risk profiling based on make, model, year and variant, claims history weighting that considers both frequency and severity, integration of natural hazard data (particularly relevant for home insurance but also affecting the broader pricing model), and digital-first operations that reduce overhead and allow faster pricing adjustments.
Tower is publicly listed on the NZX (TWR) and reports its combined operating ratio, gross written premium and claims data in its annual and interim results. Tower’s digital platforms — including its website and app — are designed to deliver instant quotes, which is only possible because the pricing engine runs on automated, data-driven models rather than manual underwriting for standard risks.
Risk-based pricing is not inherently good or bad — it depends on where you sit on the risk spectrum. If you are a low-risk driver in a low-crime, low-accident area with a clean claims history, Tower’s model may reward you with a competitive premium. If you are in a higher-risk category — younger driver, high-theft suburb, vehicle with expensive repair costs — the same model may price you higher than a less granular insurer would. The key is to understand that Tower’s pricing is designed to be precise, not necessarily cheap.
Do not assume that Tower’s data-driven approach automatically means lower prices. It means more individualised prices. The only way to know whether Tower is competitive for your specific situation is to compare. Run a free Quashed Market Scan to see how Tower’s quote stacks up against AMI, State, AA Insurance, Cove and others.

Understanding what goes into your premium is the first step to controlling it. Tower, like all insurers, uses a combination of driver-related, vehicle-related and location-related factors. However, Tower’s emphasis on data means some of these factors may carry more weight — or be assessed more precisely — than at other providers.
Rating Factor | What Tower Assesses | Why It Matters |
Your address | Specific street-level risk data, including theft rates, accident frequency and natural hazard exposure | Two drivers in the same city can receive very different quotes based on their exact address |
Your vehicle | Make, model, year, variant, engine size, safety rating, repair costs and theft frequency for that specific vehicle | A vehicle that is expensive to repair or frequently stolen will cost more to insure regardless of the driver |
Your age and driving experience | Age, years of driving experience, licence type | Younger and less experienced drivers statistically have higher claim rates |
Your claims history | Number and nature of past claims, typically over the past three to five years | A history of claims signals higher expected future costs |
Your excess choice | The dollar amount you agree to pay towards each claim | A higher excess reduces Tower’s expected payout, which lowers your premium |
Your usage | How you use the vehicle — commuting, business, pleasure | Higher usage generally means higher exposure to risk |
Named drivers | Other people listed on the policy, including their age and licence details | Adding a young or inexperienced driver can increase the premium significantly |
Tower’s address-level pricing is one of its most distinctive features. While some insurers price by suburb or postcode, Tower’s system can differentiate risk at a finer geographic level. This means that moving even a short distance — from one side of a suburb to another — could change your premium if the underlying risk data differs.
Your premium is not arbitrary. It is a calculation based on specific, measurable factors. Knowing which factors carry the most weight allows you to take practical steps to reduce your premium — choosing a vehicle with lower repair costs, increasing your excess, or ensuring your claims history is accurate. It also helps you understand why your renewal price may have changed even if nothing about your circumstances seems different: Tower’s data is continuously updated, and shifts in local claims patterns or vehicle risk profiles can flow through to your premium.
Review your current policy details and check that all the information Tower holds is accurate — your address, vehicle details, usage type and named drivers. Errors in any of these fields could mean you are paying more than you should. For practical, data-backed strategies to reduce your car insurance premium, read our guide to saving on car insurance in NZ on Quashed.

Risk-based pricing creates a spectrum. At one end are drivers whose risk profile is low and who benefit from premiums that reflect that. At the other end are drivers whose profile triggers higher risk scores and who may find Tower’s pricing less competitive than insurers using broader, less granular rating models.
Drivers who may benefit from Tower’s risk-based pricing:
Driver Profile | Why Tower May Be Competitive |
Experienced drivers (35+) with clean claims histories | Lower statistical risk of claims means the pricing model rewards you with a lower premium |
Drivers in low-crime, low-accident suburbs | Address-level pricing means you are not subsidising higher-risk areas nearby |
Owners of common, affordable-to-repair vehicles (e.g. Toyota Corolla, Suzuki Swift) | Low repair costs and high parts availability reduce the insurer’s expected claim payout |
Drivers who choose higher excess levels | Accepting more financial responsibility per claim directly reduces the premium |
Drivers who may find Tower’s pricing less competitive:
Driver Profile | Why Tower May Be More Expensive |
Young drivers (under 25) or those with limited driving experience | Statistically higher claim frequency drives up the risk score |
Drivers in high-theft or high-accident areas (e.g. parts of South Auckland, central Christchurch) | Address-level data captures localised risk that broader pricing may average out |
Owners of high-performance, luxury or imported vehicles with expensive parts | Higher expected repair costs increase the premium even for careful drivers |
Drivers with recent claims or driving incidents | Claims history is weighted heavily in the pricing model |
The critical point is that risk-based pricing does not mean Tower is always cheaper or always more expensive. It means Tower’s pricing is more sensitive to individual risk factors. Two neighbours driving the same car could receive meaningfully different quotes from Tower if their claims histories, ages or licence types differ.
If your profile aligns with lower-risk categories, Tower’s granular pricing may work in your favour. But if you fall into a higher-risk segment, you may find that insurers with less granular models — who effectively spread risk more broadly across their customer base — offer you a better deal. The only way to know is to compare across the full market, not just within a single insurer’s framework.
Get a Tower quote for your specific vehicle and profile, then compare it side by side with quotes from AMI, State, AA Insurance, Cove, AMP and others. The gap between the cheapest and most expensive car insurance quotes for the same vehicle and driver can be significant. Use the free Quashed Market Scan to see how your options compare.

Price matters, but so does what you get for your money. Tower offers three tiers of car insurance: Comprehensive, Third Party Fire and Theft, and Third Party. Below we compare the key features of each cover type across the NZ insurers available through Quashed.
Sample pricing below is based on quotes retrieved from the Tower website and the Quashed Market Scan for a sample driver profile: an experienced driver in their 30s with a NZ Full licence, 5+ years’ driving experience, no accident history, insuring a Toyota Aqua Hybrid. The sum insured chosen was $9,205 and the preferred excess was $500 (closest match if the insurance provider does not offer these specifications).
Comprehensive car insurance — key feature differences (as at March 2026):
Feature | Assurant | Provident | AMP | AMI | Tower | Trade Me |
Monthly price | $90.43 | $105.46 | $146.65 | $156.38 | $192.14 | $207.59 |
Sum insured (incl. GST) | $9,205 | $9,205 | $9,205 | $9,205 | $9,205 | $9,205 |
Excess | $500 | $500 | $500 | $500 | $500 | $500 |
Theft of your car | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Damage to your car | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Liability — property damages | $10 million | $10 million | $20 million | $20 million | $25 million | $20 million |
Liability — bodily injury | $1 million | $1 million | $1 million | $1 million | $1 million | $100,000 |
Lost keys & locks replacement | ✗ | Up to $300 | ✗ | Excess free <$500 | Excess free <$1,000 | ✗ |
Third Party, Fire and Theft car insurance — key feature differences (as at March 2026):
Feature | AMP | Assurant | Trade Me | Tower | State | AA Insurance |
Monthly price | $43.84 | $45.30 | $80.91 | $81.51 | $82.28 | $100.96 |
Sum insured (incl. GST) | $7,650 | $9,205 | $9,205 | $9,205 | $9,205 | $9,205 |
Excess | $500 | $400 | $500 | $500 | $500 | $500 |
Damage to your car | Fire & theft related only | Fire & theft related only | Fire & theft related only | Fire & theft related only | Fire & theft related only | Fire & theft related only |
Theft of your car | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Liability — property damages | $20 million | $10 million | $20 million | $25 million | $20 million | $20 million |
Liability — bodily injury | $1 million | $1 million | $100,000 | $1 million | $1 million | $250,000 |
Innocent party cover | Up to $5,000 | Up to $3,000 | ✗ | Up to $4,000 | Up to $5,000 | Up to $4,000 |
Third Party car insurance — key feature differences (as at March 2026):
Feature | Assurant | AMP | AMI | Tower | Trade Me |
Monthly price | $14.67 | $21.40 | $25.91 | $37.39 | $38.72 |
Excess | $400 | $500 | $500 | $500 | $500 |
Theft of your car | ✗ | ✗ | ✗ | ✗ | ✗ |
Damage to your car | ✗ | ✗ | ✗ | ✗ | ✗ |
Liability — property damages | $10 million | $20 million | $20 million | $25 million | $20 million |
Liability — bodily injury | $1 million | $1 million | $1 million | $1 million | $100,000 |
Innocent party cover | Up to $5,000 | Up to $5,000 | Up to $5,000 | Up to $4,000 | ✗ |
Lost keys & locks replacement | ✗ | ✗ | ✗ | ✗ | ✗ |
Important: Additional theft excess on Tower policies
When quoting for the Toyota Aqua Hybrid through Tower, the quote disclosed an additional excess of $1,200 that applies to theft claims on Comprehensive and Third Party, Fire and Theft policies. This is on top of the standard excess you select. Tower will waive this additional excess if you can provide proof that the vehicle was fitted with a functioning alarm system with an immobiliser at the time of the theft. This is a significant hidden cost that is not always obvious at the quoting stage — and it highlights why reading the fine print matters. If your vehicle does not have an alarm with an immobiliser, your effective excess on a theft claim with Tower could be $1,700 or more ($500 standard excess + $1,200 additional theft excess). Other insurers may not apply the same additional excess for this vehicle, so it is worth comparing the total cost of a claim, not just the premium.
Important: Tower’s vehicle modifications exclusions
Tower’s quoting process also flagged that they will not insure vehicles with certain modifications, customisations or accessories. If your vehicle has any of the modifications listed below and you do not disclose them, Tower states that your claim will be declined and your policy may be cancelled or avoided back to the date the undisclosed modification was made. The excluded modifications include:
Suspension changes
Internal engine modifications
Modified engine management systems
Roll cage, racing harness
Specialised paint or paint effects
Specialised interiors
Aftermarket fitted turbo or supercharger
Boost controller
Carbon fibre panels
Door modifications
External wastegate
Alternative fuel conversions (other petrol, diesel or LPG)
Gearbox upgrades.
If your vehicle has any of these modifications, you must disclose them to Tower — and you should compare cover with other insurers who may be more accommodating of modified vehicles.
Tower offers four excess levels for car insurance: $400, $500, $750 and $1,000. Increasing your excess will lower your premium, but you need to ensure you can afford the excess if you need to make a claim. The sample pricing above is based on a $500 excess.
Tower’s Comprehensive car insurance covers the same core risks as AMI, State, AA Insurance and other major NZ providers. The policy features are broadly comparable across the market for standard Comprehensive cover. Where Tower differs is in its pricing structure — which, as outlined above, is driven by granular risk assessment — and in some of the finer policy details and optional extras.
One area where Tower stands apart is its offer of both agreed value and market value options on Comprehensive cover. Agreed value means you and Tower agree on the vehicle’s value at the start of the policy, and that is what you receive if the car is written off. Market value means Tower assesses the vehicle’s worth at the time of the loss. Agreed value provides certainty but may cost more. For a full comparison of car insurance features across major NZ insurers, read the Ultimate NZ Guide to Car Insurance (2025) on Quashed.
Tower’s car insurance product is competitive on features. The real differentiator is price, and that comes back to risk-based pricing. Two drivers comparing Tower’s Comprehensive product may have entirely different experiences — one finds it the cheapest in the market, while the other finds it the most expensive. The policy itself is solid; the question is whether the premium Tower charges for your profile is fair relative to what other insurers are offering for the same cover.
Compare Tower’s Comprehensive car insurance quote with quotes from other providers for your specific vehicle and circumstances. Do not compare features in isolation — compare the price you are actually being quoted. Use the free Quashed Market Scan to get personalised quotes from Tower, AMI, State, AA Insurance, Cove, AMP and more in one place.

The New Zealand insurance market continues to evolve, and several trends heading into 2026 are particularly relevant for Tower customers and anyone considering switching to or from Tower.
Multi-policy discounts have been removed by several major insurers. AMI and State (both IAG brands) have dropped their multi-policy discounts. Tower officially removed its multi-policy discounts for all new and renewing customers from late January 2026. Previously, Tower offered up to 10% off for two eligible policies and up to 20% off for three or more. Tower was the fifth major insurer to make this change, following AMI, State, AA Insurance and Vero. The broader market trend is now firmly towards each policy being priced independently on its own risk merits, with only providers like MAS and Cove still offering bundling incentives.
Risk-based pricing is becoming more common across the market. Tower was an early mover in granular, data-driven pricing and remains one of the most sophisticated users of individualised risk models in the NZ market. However, other insurers are now investing in similar capabilities as they shift away from multi-policy discounts toward risk-based pricing. This does not diminish Tower’s lead — rather, it means the competitive landscape is intensifying. As more insurers adopt granular pricing, the gap between Tower and its competitors may narrow for some driver profiles and widen for others, making regular comparison even more important.
Natural hazard repricing continues to affect premiums. Tower has been transparent about the impact of natural hazard risk on its pricing, particularly for home insurance. While this is more directly relevant to house cover, Tower’s overall approach to risk assessment — including climate and weather data — flows through to its broader pricing philosophy.
Digital-first insurers are increasing competition. Providers like Cove and others are offering streamlined digital experiences with competitive pricing, putting pressure on Tower and other established players to keep premiums sharp. More competition generally benefits consumers, but only if they compare.
Tower’s risk-based pricing model means your premium is not static. It can change at each renewal as Tower updates its data, adjusts its risk models, or responds to market conditions. A premium that was competitive last year may not be competitive this year — and vice versa. The removal of multi-policy discounts across the industry reinforces the importance of comparing each policy on its own merits rather than bundling for convenience.
Review your Tower renewal quote carefully. Compare it against quotes from other providers using the free Quashed Market Scan. You can also upload your existing policies to your Quashed dashboard to see all your cover in one place and identify where you may be overpaying. For more on why bundling no longer saves money, read The End of Multi-Policy Discounts in NZ: Why You Must Shop Around in 2026 on Quashed.

Tower Insurance has earned its reputation as one of New Zealand’s most data-driven insurers. Its risk-based pricing model is designed to be fair in the sense that it aims to match your premium to your actual level of risk. For low-risk drivers, this can mean genuinely competitive premiums. For higher-risk profiles, it can mean paying more than you would with a less granular insurer.
But here is the most important takeaway: risk-based pricing, by its very nature, means you cannot know whether Tower is the best option for you without comparing. The same model that delivers a great price for one driver can deliver a poor one for another. Tower’s pricing is precise, but “precise” does not always mean “cheapest.”
Use the free Quashed Market Scan to compare personalised car insurance quotes from Tower, AMI, State, AA Insurance, Cove, AMP, Assurant and more. It takes under two minutes, costs nothing, and gives you the clarity to decide whether Tower’s risk-based price is a good deal for you — or whether another insurer has a better offer.
The Quashed team has the guides you need to compare Tower and every major NZ insurer:
Ultimate NZ Guide to Car Insurance (2025): Compare & Find the Best and Cheapest Cover — Everything you need to know about choosing the right car insurance in New Zealand.
AMI vs State Insurance NZ 2026: Car, House & Contents Compared Side by Side — A full side-by-side comparison of New Zealand’s two biggest IAG brands.
AA Insurance NZ 2026: Comparing Prices, Cover & Value Against Every Major Competitor — How AA Insurance compares to Tower, AMI, State, Cove and more across car, house and contents.
Average Car, House, and Contents Insurance Cost NZ 2026 — The latest Quashed Index data on what Kiwis pay by region and by insurer.
How to Save on Car Insurance in NZ — Practical, data-backed strategies to reduce your premiums without reducing your cover.
Multi-Policy Discounts on Insurance in NZ: What You Need to Know — Which insurers have removed multi-policy discounts and what it means for your premiums.
The End of Multi-Policy Discounts in NZ: Why You Must Shop Around in 2026 — Why splitting your insurance across different providers could save you more than ever.
Risk-based pricing is the practice of setting your insurance premium based on your individual risk profile. Rather than charging every customer in a broad category the same rate, the insurer uses data — including your age, location, vehicle, claims history and driving experience — to calculate a premium that reflects your specific likelihood of making a claim. Tower Insurance is one of New Zealand’s most prominent users of granular risk-based pricing for car insurance.
Yes. Tower uses address-level data as part of its pricing model. This means your specific street address — not just your suburb or city — directly influences your premium. For example, if your street has historically higher rates of vehicle theft or accidents, your premium may be higher than someone living just a few streets away in a lower-risk area. This is one of the key ways Tower’s pricing differs from insurers that group risk by broader geographic zones.
It depends entirely on your profile. Tower’s risk-based pricing means it can be very competitive for low-risk drivers in low-risk areas, but more expensive for drivers or locations that score higher on Tower’s risk model. The only way to know for certain is to compare. Run a free Quashed Market Scan to see how Tower’s quote compares against AMI, State, AA Insurance, Cove and more for your specific vehicle and circumstances.
Yes. Common strategies include increasing your excess (the amount you pay per claim), choosing a vehicle with lower repair costs and theft rates, ensuring your policy details are accurate, removing unnecessary optional extras, and maintaining a clean claims history. For a full breakdown of premium reduction strategies, read our guide to saving on car insurance in NZ on Quashed.
Tower offers both agreed value and market value options on its Comprehensive car insurance. Agreed value means you and Tower agree on the vehicle’s value when the policy starts, providing certainty about your payout if the car is written off. Market value means Tower assesses the car’s worth at the time of the loss, which may be lower than what you paid or expected. Agreed value typically costs more but provides greater certainty.
Tower does not include roadside assistance as a standard feature of its car insurance policies. Some other insurers, such as AMI, include roadside rescue with their Comprehensive car cover. If roadside assistance is important to you, check whether it is available as an add-on through Tower or consider arranging it separately through AA Membership or another provider.
Tower continuously updates its pricing based on claims data, risk modelling and market conditions. This means your premium can change at renewal even if your personal circumstances have not changed — because the underlying risk data for your area, vehicle type or driver profile may have shifted. Always compare your renewal quote against the market before accepting it.
Not necessarily — but you should always compare. Tower’s pricing may be the most competitive option for your profile, or another insurer may offer better value. The only way to know is to run a comparison. Use the free Quashed Market Scan to compare your Tower quote against 10+ NZ car insurers in under two minutes.
