Quashed: 2026 Provident Insurance Review
About Provident Insurance
Provident Insurance Corporation Limited is a 100% New Zealand–owned motor insurance specialist offering Comprehensive Car Insurance, Mechanical Breakdown Insurance (MBI), and Guaranteed Asset Protection (GAP). For more than three decades, Provident Insurance has provided tailored protection designed for Kiwi drivers and New Zealand conditions.
The company holds a B+ (Good) Financial Strength Rating from A.M. Best, indicating solid claims-paying ability and stable reserves. While Provident Insurance traditionally distributed policies through licensed dealerships, drivers can now access and compare their coverage directly online via Quashed.
To see how Provident Insurance stacks up against other leading providers, try the free Quashed Market Scan — a smart comparison tool that checks live car-insurance rates to help you find the best deal for your vehicle.
What Provident Insurance Covers
Provident Insurance offers a single, full-featured Comprehensive Car Insurance policy. According to the official Provident Insurance Motor Vehicle Insurance Policy, cover includes:
Accidental loss or damage to your vehicle
Fire, theft, and vandalism
Natural disasters such as storms, floods, and earthquakes
Legal liability for damage to other people’s property or bodily injury
Glass and windscreen replacement (no excess option available)
Replacement of locks and keys if stolen
Incorrect refuelling and cleaning costs
Removal of your vehicle after an accident or loss
Accidental death or permanent disablement benefit
Optional benefits such as hire-car cover, trailer cover, and zero-depreciation for new vehicles (within 36 months of first registration)
Provident Insurance also offers:
Mechanical Breakdown Insurance (MBI) — covering mechanical or electrical failures once your manufacturer’s warranty expires.
Guaranteed Asset Protection (GAP) — covering the shortfall between your insurance payout and remaining finance after a total loss.
Pros & Cons — Provident Insurance
Pros | Cons |
100% New Zealand–owned — Provident brings deep local expertise and knowledge of NZ driving conditions. | Temporary replacement cover is limited — Provident provides automatic cover for up to 7 days when you change your vehicle. |
Affordable excess-free windscreen & roadside assistance, with both options at < $4 / month each. ★ Windscreen option includes excess-free sunroof coverage. | $300 cap per policy period for lost keys & locks cover, and stolen / duplicated keys & locks cover (separate categories - $300 each). |
No additional excess for inexperienced drivers. | MBI eligibility requires authorised servicing — Mechanical Breakdown Insurance is usually available through dealer channels only. |
Incorrect fuel usage coverage up to $500, while many other insurers do not offer this. | Does not provide new vehicle replacement if a total loss occurs. |
Medical cover up to $10,000, while many other insurers do not offer this or cover in the hundreds of dollars only. | Has a financial strength rating of B+, which is solid, but some customers prefer insurers with higher A-range ratings. |
Why Choose Provident Insurance
Provident Insurance combines deep local experience with modern digital transformation. The insurer recently implemented an online platform, improving claims efficiency and policy management for customers.
Key strengths
100% New Zealand–owned and operated
Strong comprehensive coverage
Solid B+ A.M. Best rating
Streamlined online claims management
Nationwide repair-partner network
Optional mechanical and asset-protection add-ons
Before choosing your policy, use the Quashed Market Scan to instantly compare Provident Insurance against other insurers in New Zealand, like AMP, Cove, Tower, and more.
Pricing & Value
Provident Insurance’s pricing depends on your car type, excess, and personal driving profile. We ran a 2015 Toyota Aqua through our market scanning software, here are the results!
To check whether Provident Insurance offers the best value for your situation, compare it directly using the Quashed Market Scan.
Claims & Customer Experience
Provident Insurance’s claims process has improved through its online platform, helping speed up approvals and enhance transparency. Feedback on Google Reviews is largely positive, with many customers highlighting smooth claims, helpful communication, and fast payouts. A smaller number mention delays or response issues, often related to dealer coordination. Overall, Provident Insurance earns a good reputation for claims handling in New Zealand, especially when claims are submitted through its approved repair network.
Final Verdict
Provident Insurance is a strong choice for Kiwi drivers looking for reliable Comprehensive Car Insurance backed by local expertise and financial stability. Its single-policy focus, wide protection, and streamlined digital service make it a trustworthy option in New Zealand’s competitive insurance market.
Before purchasing, get a personalised comparison through the Quashed Market Scan to confirm you’re getting the best price and coverage combination available.
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